A few of the thoughtful messages we have received from our caring clients. For a full list of official reviews please click here
"When I found out my almost ten year lab was pregnant, I was concerned about her health, but excited about having puppies. The big day finally arrived; she went into labor on a Saturday evening. When she failed to have the pups by midnight, I was very concerned. Who would be able to help my dog in the middle of the night on Sunday? My dog seemed fine, but by 3:00am I was very worried. I called my regular vet at Black Mountain Clinic thinking it would be a waste of time. However, I was surprised when Dr. Dhillon answered. He met me at his clinic before 5:00am. A quick X-ray and an emergency c-section was started. My dog had ruptured her uterus. To my sorrow we lost the pups, but to my joy Dr. Dhillon was able to save my best friend of more than ten years. I will be forever grateful to Dr. Dhillon for his care of my dog. His genuine concern for my dog will not be forgotten."
"I just wanted to take a minute to tell you how much I appreciate your clinic and the great personal attention my dog, Rocky, gets when we bring him in. Actually, we get great personal attention, too, as you are so good at explaining things (and showing pictures if necessary!) when issues come up for Rocky. And you always give options, too, which make decisions a lot easier to make. Rocky is 9 years old this summer and in great health. Thanks for all your good advice (who would think Rocky would be taking Glucosamine supplements like me for his bothersome joints!)."
“Our dogs mean the world to us and on behalf of Lexi and Champ, we want to thank Dr. Dhillon at Black Mountain Road Pet Clinic for consistently providing them with many years of exceptional care and courtesy. We appreciate Dr. Dhillon's competency, professionalism, compassion, and his genuine concern for the health of our dogs and for the health of all animals in his care. He and his staff are pleasant during routine dog tail-wagging office visits, and are quick to calmly and efficiently respond to emergency situations. On one occasion, my husband and I were saddened to witness a woman enter the clinic with tears in her eyes and carrying a box. Dr. Dhillon and his staff showed great respect and sensitivity while escorting her to privacy. We hugged our dear dogs, and felt grateful for having a Vet who truly cares and who provides our family with a peace of mind.”
"I have been using Dr. Dhillon for almost 13 years now since we got our first yellow lab. We now have 2 labs and Dr. Dhillon has taken care of both for their entire lives. He has always shown compassion for our concerns, respect for our wishes while at the same time exercising his responsibility to provide us with all options regarding the care of our pets-our family members. Our oldest lab has had a long history of developing lymphomas. Only one of which has been malignant. Dr. Dhillon has always balanced our desire to give our dogs good care while not breaking the bank. He has even on one occasion, when we thought we were losing our older lab to some dreaded disease, surmised almost immediately that she suffered from something simple that could be treated with medication. After a blood test confirmed his suspicions, we put her on the medicine and within a week, we had our old girl back acting like a puppy again. I will continue to use Dr. Dillon’s services and if ever asked, wouldn't hesitate to recommend him and his staff to anyone needing an honest caring veterinarian."
"Today I made a visit to your office with my geriatric cat, Palmer. As you know, he is over 19 years old and it seems appropriate to take the time to sincerely thank you for the excellent care you've given him throughout his lifetime. I am convinced that your skillful and considerate attention to his well being over the years is the primary reason for his longevity. Palmer was a stray and it was trauma and injury that first brought us to your clinic. His recovery was amazing. Thereafter, I have experienced the same quality of experience whether the purpose of our visits have been wellness/prevention or distress. The same also holds true for the standard of care afforded my other two cats. It means so much and is so reassuring that there health can be entrusted to someone such as you. I want you to know that I have and continue to appreciate the thoroughness with which you answer my questions and/or speak to my concerns as well as your timely response to our needs. You have never let us down!"
"I started using this clinic many years ago. Dr. Dhillon has been great with all my dogs and is very caring and patient with my sometimes-difficult pets. I've had some dogs with complicated problems and he has always been willing to try conservative treatments before going to more expensive options. He has also been very willing to refer me to a specialist when the dog needed advanced care instead of trying to keep all the business for him. He was also very compassionate with my pets that had terminal issues, keeping them as comfortable as possible, and also answering all my questions thoroughly and offering some comfort and support to me also. I highly recommend Dr. Dhillon."
"I have used Dr. Dhillon's Pet Clinic for several years now for both of my cats. His combination of exceptional experience and caring attitude make him my choice amongst all of the other North County Vets I have used. He took the time to talk with me, explaining all aspects of preventative and corrective care - answering questions and providing recommendations. I have never been stuck waiting in his waiting room, always been seen immediately. He willingly provided his telephone number to me, telling me to feel free to call him day or night with questions. He has even volunteered to come in after closing to see my cat. His rates are better than any of the other vets I have used. I have read the other negative comments, and believe the submitters must be mistaken or talking about some other pet clinic. I have found Dr. Dhillon and his staff to be very knowledgeable, very experienced, friendly and courteous but also factual and straight forward, and always willing to go the extra mile to help."
"I have been a client of Dr Dhillon’s for several years, and I am shocked by some of these negative reviews! Dr Dhillon and his staff have never been anything but kind and caring to my pets and me. Over the years I have been to many different veterinarians and I am more than pleased with Dr Dhillon and his caring, knowledgeable staff. Dr Dhillon always makes me feel like my pets are important to him, and he has even taken my calls after-hours to talk me through some concerns I had about one of my pets. There is no other place I would take my pets for their medical care, and I will be devastated when he retires! I recommend Black Mountain Road Pet Clinic to anyone looking for a veterinarian in the Penasquitos area."